Shipping policy
Shipping Policy – ORNÉ
Thank you for shopping with ORNÉ . Below are the details of our shipping process.
🚚 Order Processing Time
- All orders are processed within 2-3 business days
- Orders are not shipped on Sundays or public holidays
📦 Delivery Time
- Delivery typically takes 5–7 business days across India
- Remote locations may take slightly longer
💰 Shipping Charges
- We offer Free Shipping on most orders
- Any applicable shipping charges will be shown at checkout
💳 Cash on Delivery (COD)
- COD is available on selected orders
- A small COD fee may apply
📍Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp
- You can track your order in real-time
🚫 Delivery Issues
- Please ensure correct address & contact details
- Craft Cove is not responsible for delays due to:
- Incorrect address
- Customer unavailability
- Courier delays
📦 Undelivered / RTO Orders
- If an order is returned to us (RTO):
- Re-shipping charges may apply
⚠️ Damaged or Missing Items
- If you receive a damaged or incorrect product:
- Contact us within 24 hours of delivery
- Share unboxing video/photo proof
📧 Contact Us
For any shipping-related queries:
📧hello@orne.in